At InkSplash Studio, we’re committed to providing high-quality personalised clothing, workwear, school uniforms and printed products. Every item is carefully checked before it leaves us, ensuring you receive a product you’ll be proud to wear.
As most of our products are made specifically for you, personalised items cannot usually be returned or exchanged if you:
Under the Consumer Contracts Regulations 2013, personalised and made-to-order products are exempt from the standard 14-day cancellation period once production has begun.
Please double-check all personalisation, colours, sizes and quantities before completing your order.
If you’ve purchased a non-personalised product, you may return it within 14 days of receiving your order.
Returned items must be:
Unless the item is faulty or incorrect, customers are responsible for return postage costs.
If your order arrives damaged, faulty or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
We’ll investigate promptly and, where appropriate, provide:
Size guides are available on many of our products to help you choose the correct fit.
As personalised garments are produced specifically for each customer, we cannot accept returns for sizing errors unless we’ve supplied a different size from the one ordered.
Approved refunds will be processed using your original payment method within 5 to 10 working days after we’ve received and inspected the returned goods.
Delivery charges are only refunded where required by UK consumer law or where the return is due to our mistake.
Need to make a change?
Please contact us as soon as possible.
If production has not started, we’ll do our best to amend or cancel your order.
Once production has begun, personalised orders cannot usually be cancelled.
If you have any questions before or after placing your order, our friendly team is always happy to help.
Email: inksplashstudiomd@gmail.com
Thank you for choosing InkSplash Studio.